California Restaurant Hires Robot To Help Out During Pandemic Server Shortage

  • A California restaurant that is struggling to find servers decided to employ a food delivery robot to help out instead.
  • The Sugar Mediterranean Bistro in Stockton unveiled the newest member of its staff in a Facebook video.
  • “It is a lifesaver. You know, it helps us bring out all of the food,” Ana Ortiz said. “The table that is closest to the patio, I press ‘go’ and it will take it right out.”

Ben Hooper from UPI writes:

“July 29 (UPI) — A California restaurant struggling with a worker shortage is employing a food delivery robot to help pick up the slack.

The Sugar Mediterranean Bistro in Stockton unveiled the newest member of its staff, a food-carrying robot, in a Facebook video.

“Look at our new team member,” the post said.

General Manager Ana Ortiz said the restaurant purchased the robot to ease the burden on staff amid a worker shortage.

“It is a lifesaver. You know, it helps us bring out all of the food,” Ortiz told KOVR-TV. “The table that is closest to the patio, I press ‘go’ and it will take it right out.”

She said the robot helps carry food, but customers still get face-to-face interactions with their servers.

“No, we don’t want to give that up. We love to see our people. We love to see their faces. We love to see them happy and after a while, they become family to us,” Ortiz said.

Ortiz said the eatery is still looking to fill the vacant server and bartender positions…”

See full story here.



Categories: Business, Labor, Tech

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